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- ESSAY, Page 82Reflections on 28 FlavorsBy Otto Friedrich
-
-
- It is strange how often business enterprises that seem a basic
- part of American life just fade away, and how soon one forgets that
- they were ever there. Yes, like Packards and Studebakers (or
- convertibles with rumble seats). Or getting one's daughter shoes
- at Best's, until she grew old enough for cashmeres from Peck & Peck
- . . . Or trying to recall the Burma-Shave signs that used to
- enliven those long trips before most people ever took airplanes.
- TO STEAL/ A KISS/ HE HAD THE KNACK/ BUT LACKED THE CHEEK/ TO GET
- ONE BACK/ BURMA-SHAVE.
-
- Imagine, if you can, living someday in an America where nobody
- under the age of 40 can remember names like Pepsi-Cola or Ford or
- Howard Johnson's. Impossible! So on a drive from New York City to
- Washington not long ago, it seemed the most natural thing in the
- world to stop for lunch at the next Howard Johnson's. A hot dog and
- some French fries and a dish of maple-walnut ice cream. That was
- what one had been doing on the superhighway to Washington ever
- since it was built back at the dawn of the Republic. But when that
- familiar orange roof loomed up out of the rain near Wilmington,
- Del., it turned out that the orange roof covered only a Howard
- Johnson motor lodge and the adjoining restaurant called itself
- Bob's Big Boy. It would be uncharitable to criticize a Big Boy
- restaurant for not being a Howard Johnson's, but when one has been
- looking forward to a Howard Johnson's hot dog and a dish of Howard
- Johnson's maple walnut, anything that Big Boy has to offer is,
- well, not the same. And if one inquires politely how far down the
- superhighway one must go to find the next Howard Johnson's
- restaurant, the polite answer is that there aren't any there
- anymore.
-
- And so another piece of one's childhood is consigned to
- oblivion. The reason those hot dogs linger so deliciously in the
- memory is not the hot dogs themselves, actually, but the toasted
- buns they came in, and the yellow pseudobuttery glop that reduced
- the toasted buns to toasted mush, and the elongated white cardboard
- containers that held the toasted mush so that one could make a game
- of trying to gnaw on the hot-dog mush without getting one's hands
- and face entirely covered with the dripping glop -- a game that,
- to one's parents' despair, one invariably lost.
-
- But that was just an appetizer to the prospect of a Howard
- Johnson's ice-cream cone containing one of the famous 28 flavors.
- Chocolate or coffee (or maple walnut) might be good enough for
- parents, but if one was an inquisitive and competitive boy with a
- mania for collecting things, the obvious challenge was to eat all
- 28 flavors. This was not so easy as it might seem, for not all
- Howard Johnson's restaurants carried all 28 flavors. Nor was it as
- pleasant as it might seem either, for there were flavors like
- ginger that had very little reason to exist except to be one of the
- magical 28. But there were always the marvelous cones, for Howard
- Johnson's cones were just about the only ones that stayed crisp and
- tasty no matter how long one spent lapping the ice cream down into
- the bottom, trying to make it last longer than anyone else's cone.
- Mon Dieu, tell Marcel Proust that madeleines are not made anymore.
-
- But is it really possible that Howard Johnson's simply
- disappeared, and without anyone saying farewell? No, the reality
- is more interesting. From the day in 1928 when Howard D. Johnson
- opened his first roadside stand, in Wollaston, Mass., to sell hot
- dogs and a rich chocolate ice cream of his own formulation (16%
- butterfat), the next half-century was largely a story of growth and
- profit. But that success inevitably brought increased competition
- from all kinds of newcomers, like McDonald's, and the gas shortages
- of the 1970s hurt all roadside businesses considerably. There were
- also some who claimed that baby-boom customers preferred zippy
- novelties like, say, tacoburgers. So when Howard B. Johnson, son
- of the founder, got an offer in 1979 from a British conglomerate
- named Imperial Group Ltd., he was happy to sell an empire that
- included 1,040 restaurants (about a quarter of them locally
- franchised,) plus 520 motor lodges for a tidy $630 million. But the
- deal did not bring lasting happiness to the Britons, and in 1985
- they sold Howard Johnson's to the Marriott Corp. Marriott, which
- owns Bob's Big Boys, kept only about 400-odd company-owned Howard
- Johnson's restaurants, which magically began turning into Bob's Big
- Boy restaurants, and sold off the bulk of the empire to Prime Motor
- Inns Inc.
-
- Marriott has little interest in Howard Johnson's traditions.
- It prefers its own traditions, as exemplified by the name of
- co-founder Alice Marriott. Last June it began giving Bob's Big Boys
- in San Diego the new name of Allie's. "The intention, long term,"
- says a company spokesman, "is to convert all Bob's Big Boys and
- Howard Johnson's to Allie's." While this was going on, however,
- some of the old-timers who had obtained their Howard Johnson's
- franchises from old Howard Johnson himself were fretting about
- being sold from conglomerate to conglomerate. So they hired onetime
- Attorney General Griffin Bell to lead them into battle.
-
- This never came to court but came instead to an agreement in
- which Marriott and Prime each put up $500,000 to enable as many as
- 90 old-timers to incorporate in 1986 as Franchise Associates, Inc.
- A year later, 54 of the licensees actually bought stock in the new
- company. FAI now includes 137 individually owned Howard Johnson's
- restaurants in 26 states, a far cry from the 1,040 of yesteryear,
- but still . . . And although they don't all have all 28 flavors of
- Howard Johnson's ice cream, an FAI spokesman admits, they all have
- at least 18. Which indicates that if we can't preserve all the
- riches of the past in this forgetful and conglomerate age, we can,
- with a certain determination and a certain effort, preserve at
- least some of them. Burma-Shave.